How much revenue do SaaS companies lose to failed payments?

On average, SaaS companies lose 5-9% of their MRR to failed payments (involuntary churn). Most founders underestimate this by 3x. Reecova's free scanner shows your exact number in 30 seconds.

How does Reecova recover failed payments?

Reecova uses a smart retry engine that analyzes failure codes and optimizes retry timing (e.g., retrying insufficient_funds on payday). It also runs automated dunning email campaigns to prompt customers to update payment methods.

Is the free scanner safe to use?

Yes. The scanner uses Stripe's read-only OAuth, auto-revokes access immediately after scanning, and stores no Stripe account data. Results are cached for 24 hours then deleted.

How much does Reecova cost?

Reecova is $49.99/month plus 10% of recovered revenue. There's a 14-day free trial with no credit card required. You only pay the recovery fee on revenue we actually recover for you.

All decline codes

currency_not_supportedDo not retry

Stripe decline code: Currency not supported

The card can't be charged in this currency.

Recovery outlook

Do not retry. A hard or fraud-flagged decline. Retrying wastes attempts and can raise your fraud signals. Flag it and move to a new payment method.

What it means

The card doesn't support the currency the charge was presented in.

Why it happens

The card is restricted to certain currencies, or your charge currency doesn't match what the card can process.

Can you retry it?

Retrying the same currency won't help. Fix it at the source: present a currency the card supports, or ask the customer for a card that works in your billing currency.

Recovery playbook

1Charge in a currency the card supports.
2Review your presentment-currency settings.
3Ask the customer for a compatible card if needed.
4Don't retry the same unsupported currency.

How Reecova handles currency_not_supported

Reecova marks currency_not_supported as a hard decline, stops retries so you don't stack fraud signals, and surfaces it for a clean payment-method switch or write-off. It runs across your whole Stripe account automatically, and shows the dollars each code is costing you.

See your currency_not_supported losses free Install from the Stripe App Marketplace →

Related decline codes

card_declined

A generic issuer decline with no specific reason returned.

do_not_honor

The issuer refused the charge without a specific reason.

generic_decline

An unspecified decline from the card network or issuer.

try_again_later

A temporary issuer condition; retry shortly.